Shipping policy
Last Updated: [Date]
Thank you for shopping with Cozy Nooks. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–5 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be extended. If there is a significant delay in shipping your order, we will notify you via email.
Shipping Times
Estimated delivery times vary depending on your location and the product ordered.
- United States: 7–15 business days
- Canada: 7–20 business days
- United Kingdom: 7–15 business days
- Australia & New Zealand: 8–20 business days
- Europe: 7–20 business days
- Rest of World: 10–30 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order.
We may occasionally offer free shipping promotions, which will be clearly stated on our website.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email containing tracking information, when available.
Please allow 2–7 business days for tracking information to update after receiving your shipment confirmation.
Multiple Shipments
As we work with multiple fulfillment partners and suppliers, items ordered together may arrive in separate packages and at different times.
Customs, Duties, and Taxes
International customers are responsible for any customs duties, taxes, or import fees that may be charged by their country's customs authorities.
[Store Name] is not responsible for delays caused by customs clearance procedures.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the order has not yet been shipped, please contact us immediately. Once an order has been shipped, we cannot guarantee address changes.
Lost or Delayed Packages
We are not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other circumstances beyond our control.
If your package appears lost or has not arrived within the estimated delivery window, please contact us at Mosteirostore@pm.me, and we will do our best to assist you.
Damaged or Missing Items
If your order arrives damaged or if items are missing, please contact us within 7 days of delivery and include photos of the issue. We will review the situation and work toward an appropriate resolution.
Contact Us
If you have any questions regarding this Shipping Policy, please contact us:
Email: Mosteirostore@pm.me